Issue with User Switching in Kiosk Mode: How to Detect and Respond to User Switch Events

Ronny Remesnik 0 Reputation points
2024-03-12T13:45:13.2066667+00:00

Issue with User Switching in Kiosk Mode: How to Detect and Respond to User Switch Events

We have developed an application that operates within a kiosk mode environment. We've encountered an issue where the app remains signed in even after another user logs in to the device in kiosk mode.

Is there a way for our app, or in general, for us as developers, to recognize when a user switch occurs in kiosk mode? We aim to detect these events and implement a mechanism within our app to sign out the current user automatically upon user switching.

Any insights or suggestions on how to achieve this effectively would be greatly appreciated.

Thank you.

Microsoft Intune Android
Microsoft Intune Android
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Android: An open-source mobile platform based on the Linux kernel, developed by Google, and maintained by the Open Handset Alliance.
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  1. Simon Ren-MSFT 34,246 Reputation points Microsoft Vendor
    2024-03-13T07:34:51.6533333+00:00

    Hi,

    Thank you for posting in Microsoft Q&A forum.

    Similar threads for your reference:

    Clear app data after log out with Android shared Devices

    Endpoint Manager supports sign-out for apps not optimized with Azure AD shared device mode on AE 9+

    You can try to create a Device Configuration Policy: Device restrictions:

    Under Applications you add apps you want to clear the app data from during sign-out.

    Clear local data in apps not optimized for Shared device mode

    Thanks for your time. Have a nice day!

    Best regards,

    Simon


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  2. Simon Ren-MSFT 34,246 Reputation points Microsoft Vendor
    2024-03-21T02:39:09.6166667+00:00

    Hi,

    Hope everything goes well. Do you need any further assistance about this issue? If yes, please feel free to let us know, we will do our best to help you.

    If the response is helpful, it's appreciated that you could click "Accept Answer" and upvote it, this will help other users to search for useful information more quickly.

    Thanks for your time.

    Best regards,
    Simon

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