User Identity is blank

Question

Install the Azure AD PowerShell module if it's not already installed

Install-Module -Name MSOnline

Connect to your Azure AD tenant

Connect-MsolService

Replace "user@example.com" with the email address of the user you want to find

$user = Get-MsolUser -UserPrincipalName "user@example.com"

Display the Identity field for the user

Write-Host "User Identity:" $user.Identity

and now at the end of that chain here is the copy/paste

PS C:\Windows\system32> Write-Host "User Identity:" $user.Identity

User Identity:

PS C:\Windows\system32>

User Identity is blank...

Hybrid environment, using global admin trying to find my User Identity.

In Entra admin, on the user page under overview - I see an "On-premises immutable ID" that looks good - but does not work

Answer 1

1. Make sure that the user@example.com is a valid Entra ID user account
2. Stop using the MSOnline module (it's deprecated). Use MSGraph instead.

# Connect to Microsoft Graph
Connect-MgGraph
# Get user by User Principal Name (UPN)
$user = Get-MgUser -UserPrincipalName "user@example.com"

This will retrieve the user object based on the specified UPN from Microsoft Graph. Make sure to have the Microsoft Graph PowerShell module installed (Install-Module -Name Microsoft.Graph). The Connect-MgGraph cmdlet is used to establish a connection to Microsoft Graph before executing other Graph-related cmdlets.

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hth

Marcin