I get this message while try to download microsoft teams : This app package is not supported for installation by App Installer because it uses certain restricted capabilities.

Liana Xharra Tolaj 15 Reputation points
2024-03-13T12:58:55.19+00:00

I am having difficulties installing MS teams. I get the following message This app package is not supported for installation by App Installer because it uses certain restricted capabilities.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. LiweiTian-MSFT 16,845 Reputation points Microsoft Vendor
    2024-03-14T02:02:56.5833333+00:00

    Hi @Liana Xharra Tolaj

    Please try to go to Microsoft Store to download or update the app named "App Installer".

    Please try reinstalling Teams after installation to see if the problem is resolved.

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    1 person found this answer helpful.

  2. Randy Fleszar 1 Reputation point
    2024-04-03T21:49:33.1333333+00:00

    There is no app in the Microsoft Store called App Installer. Please post useful information on these forums instead of guessing.


  3. Jack_PO 0 Reputation points
    2024-05-08T04:56:25.9833333+00:00

    Hi Liana Xharra Tolaj

    using POWERSHELL on Windows

    PS C:\windows\system32> add-appxpackage -path D:\Microsoft_team\microsoft.ui.xaml.2.8.x64.appx PS C:\windows\system32> add-appxpackage -path D:\Microsoft_team\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe.msixbundle

    1. install Microsoft.UI.Xaml.2.8.x64.appx
    2. install Microsoft.DesktopAppInstaller_8wekyb3d8bbwe.msixbundle

    installing file : MSTeams-x64.msix as normal.

    this way is worked for me.