I get this message while try to download microsoft teams : This app package is not supported for installation by App Installer because it uses certain restricted capabilities.

Liana Xharra Tolaj 0 Reputation points
2024-03-13T12:58:55.19+00:00

I am having difficulties installing MS teams. I get the following message This app package is not supported for installation by App Installer because it uses certain restricted capabilities.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
8,991 questions
0 comments No comments
{count} vote

2 answers

Sort by: Most helpful
  1. LiweiTian-MSFT 13,660 Reputation points Microsoft Vendor
    2024-03-14T02:02:56.5833333+00:00

    Hi @Liana Xharra Tolaj

    Please try to go to Microsoft Store to download or update the app named "App Installer".

    Please try reinstalling Teams after installation to see if the problem is resolved.

    ********************************************************************************************************* If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. *********************************************************************************************************


  2. Randy Fleszar 1 Reputation point
    2024-04-03T21:49:33.1333333+00:00

    There is no app in the Microsoft Store called App Installer. Please post useful information on these forums instead of guessing.