New phone doesn't have broken phones authenticator codes

Question

I broke my pixel 3xl screen and can't use it whatsoever I went and bought a pixel 7. All my apps and photos etc recovered but when I logged into my authenticator app it doesn't have any of my accounts registered I had one for work several for crypto exchanges etc and now I can't log into any of them because they all require 2fa codes from my authenticator app.

Answer 1

Thanks for reaching out to Microsoft Q&A.

Have you configured a backup for this earlier? if so, you can restore it without any issues. If not, you will have to reach out to your IT admin/support team to reset your MFA and then with the new security code try to re-add the account. 

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Answer 2

I ran into the same issue. Any help will be appreciated