Fetching OneNote Page Content Returns 500 Error via Microsoft Graph API

Shradha Pokhriyal 5 Reputation points
2024-03-14T08:27:37.6133333+00:00

We are currently experiencing issues with the Microsoft Graph API when attempting to retrieve the content of OneNote pages. Despite numerous attempts, this API consistently returns a 500 Internal Server Error for specific calls.

Here are the details of the request and response:

Endpoint: GET https://graph.microsoft.com/v1.0/users/{user-id}/onenote/pages/{page-id}/content

Response:

statusCode: 500,
{
    "error": {
        "code": "19999",
        "message": "Ein Fehler ist aufgetreten, und die API kann zum Zeitpunkt der Anforderung keine weiteren Informationen mehr mitteilen.",
        "innerError": {
            "date": "2024-03-11T05:56:57",
            "request-id": "4edffaaa-766f-48b2-b5d2-173df8a222c7",
            "client-request-id": "ce5e20b5-a1fb-4956-be2f-61b79361341c"
        }
    }
}

the error message translates to "An error has occurred and the API is no longer able to communicate further information at the time of the request."
This recurring error is impacting our operations and hindering our ability to serve our customers effectively.

Please let us know if any additional information is needed from our side.

Thank you for your cooperation and support.

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