Unable to see Device lists both inside Azure and the Intune Portal

Question

Hello Team,

In my test tenant, whenever I am logging to the Azure portal, I can see that the below mentioned entries are grayed out.

Although I have Global Administrator role.

Since the option is grayed out in Azure portal, I thought to check the "Devices" from the Intune portal.

Intune Portal also shows similar error that "Something went wrong".

Could you please help ?

Regards,
Anirban

Answer 1

@Anirban Guha Majumdar,Thanks for posting in Q&A.

Please check whether the sign-in information is correct and try to logout and login with the correct message.

If the error still exists, it may relate the background of Intune, it is suggested that you open an online case to get more help.

https://learn.microsoft.com/en-us/mem/get-support

Thanks for your understanding.

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