Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
2,354 questions
this notification pops up when I try to create a support request at azure support
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 87%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Abdelrahman kamal
0
Reputation points
hello I recently closed and reopened my account because I couldn't get Azure 100$ free credits for students despite signing in with my GitHub account that has GitHub student pack, so after closing my account I reopened it again and tried to contact Azure support but this notification pops up when I try to create a support request at azure support Experiencing authentication issues
The portal is having issues getting an authentication token. The experience rendered may be degraded. Additional information from the call to get a token: Extension: Microsoft_Azure_Support Resource: self Details: The logged in user is not authorized to fetch tokens for extension 'Microsoft_Azure_Support' because the user account is not a member of tenant 'f8cdef31-a31e-4b4a-93e4-5f571e91255a'. Error details: invalid_grant: 50020 - [2024-03-15 03:55:43Z]: AADSTS50020: User account '{EUII Hidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'c44b4083-3bb0-49c1-b47d-974e53cbdf3c'(Azure Portal) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Trace ID: 8fd3fb39-7384-4249-b62e-e0b43dcd0800 Correlation ID: 0def64c7-55ef-42f1-9a90-6beab82f082e Timestamp: 2024-03-15 03:55:43Z - Correlation ID: 0def64c7-55ef-42f1-9a90-6beab82f082e - Trace ID: 8fd3fb39-7384-4249-b62e-e0b43dcd0800
{count} votes
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SadiqhAhmed-MSFT 41,716 Reputation points Microsoft Employee2024-03-15T20:26:10.65+00:00 @Abdelrahman kamal Sorry for the inconvenience caused to you!
Could you please contact global customer support - https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2 to help you connect with Azure support to investigate the issue and resolve it.
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