Unable to use laptop after wiping from Intune

Mike Baxter 0 Reputation points
2024-03-15T10:44:33.0766667+00:00

We wiped a laptop in intune in order for it to be repurposed as a home computer. After wipe however, laptop is now unable to reboot and unable to be factory reset. Receives following error:

User's image

I have tried all fixes I can think of including image restore command prompt and trying to reset from dell itself.

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  1. ZhoumingDuan-MSFT 8,065 Reputation points Microsoft Vendor
    2024-03-18T05:49:53.55+00:00

    @Mike Baxter, Thanks for posting in Q&A.

    For your issue, you can try rebooting the device a few more times and if the problem persists, it is recommended that you reinstall the system.

    Thanks for your kind understanding.

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