Can the log level for azcmagent be increased for additional troubleshooting?

Question

We are trying to figure out why an azcmagent on windows can connect to both south central us and east us regions, but will not successfully load any extensions in east while south works fine.

Looking to see if there are additional logging level options for primarily the gc_ext.log file. We see the connection made and in south it pulls back the message of 1 extension found (when installing ama extension), but in east it pulls back 0 extension found.

This is the behavior of ALL extensions, not just AMA.

Answer 1

@Matt Camp - Welcome to Microsoft Q&A and thanks for reaching out to us.

We don't have any options for more verbose logging.

If you are looking for additional logging level options for gc_ext log file, we would suggest you open a support ticket for further troubleshooting assistance.

Hope this helps. and please feel free to reach out if you have any further questions.

---

Please don't forget to "Accept as Answer" and click "Yes" if the above response was helpful, as it can be beneficial to the community.