my file document suddenly said that I can't open the document that I was working on. It said that is unreadable

Ifeanyi Egbuna - STUDENT 0 Reputation points
2024-03-15T18:48:05.9933333+00:00

IMG_0392

IMG_0393

I was working on a school project on my iPad, suddenly I can't access my document. It tells me that word found unreadable content in "Sample Cath Lab Report Major 3.docx. Do you want to recover the contents of this document? If you trust the source of this document, click Yes. When I do, it says that I can't open it.IMG_0392

st the source of the document. Click Yes. And when do, it says that I can't open the document.

Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
4,765 questions
Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,314 questions
Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,009 questions
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,189 questions
Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
893 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Jiajing Hua-MFST 4,905 Reputation points Microsoft Vendor
    2024-03-18T02:43:55.4333333+00:00

    Hi @Ifeanyi Egbuna - STUDENT

    Can this document be opened on other devices?

    Please note, issues for Word on iPad are not supported on Q&A forum. You may post a new thread on: https://answers.microsoft.com/en-us/msoffice/forum/msoffice_word-msoffice_OfH-mso_OPiOS?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=all&isFilterExpanded=true&page=1

    If this issue still persists on Word for Windows computers, you may try following steps to have a check.

    • Make sure this file isn’t blocked. Right-click the problematic Word file and select "Property". On the General tab, click "Unblock" and select "OK".
    • Try launching your Word app in safe mode which helps us in determining if this is an add-in-related issue. (You can hold on Ctrl key, click or double-click Word icon, until Word asks do you want to start it in safe mode, then please release Ctrl key and click "Yes".)
    • Use "Recover Text from Any File" Function. Navigate to File tab > Open > Browse, on the Microsoft Open window, select the unreadable word files and choose Recover Text from Any File from the drop-down menu.
    • Use "Open and Repair" Function, click File > Open > Browse, choose the damaged file in the new window. Click the small triangle arrow icon > Choose Open and Repair.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.