How to access microsoft business account

Question

I am trying to access my OneDrive for business account but it says I am signing in from my personal account. I am using the same email address and receiving invoices to the same email address but I cannot sign into the Microsoft 365 admin center. Please advise.

Answer 1

Hi @Rachel Kennedy

Can you sign in: https://portal.office.com/account#home? (Before logging in, you may be asked to choose a verification method, such as phone method.)

If not, for organization account issues, please contact Microsoft support on phone: https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

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