How to delete my old device on microsoft Authenticator app

Question

Dear team

My device are stolen my new device install microsoft authentication app but can’t work kindly relive and guide

Answer 1

Hi,

You need to add the new device to your account, and then you can remove the old one. When you are signed in you can go to this link and remove the old one.

https://mysignins.microsoft.com/security-info

If you are blocked on sign-ins because you don't have your old device, you need to reach out to your administrator to ask them to reset your MFA on your account.