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i deleted the C: partition then re-created it to clean install windows 10 after which, i found that my D: partition has been locked and require a 48-digit key to be unlocked obviously, i did not do that encryption and i dont have the key. i don't know why? please recommend
Best Regards
Somsak Lee
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Hello,
In my experience, after a major hardware change, automatic disk encryption occurs.
Please try to find the BitLocker recovery key by referring to this link:
Finding your BitLocker recovery key in Windows - Microsoft Support
If you can't find the BitLocker recovery key, the only solution is to format the disk.
Best Regards,
Hania Lian
If the Answer is helpful, please click "Accept Answer" and upvote it.
Hi, Hania Lian
thank you very much for your recommend. the issue now is i'm never using microsoft account for login and backup information. that why when login my account don't have that information. now only one way to do is format the disk like you are mention. so no another way to resolve right?
Best regards,
Somsak
Hi Somsak,
Yes, in this case, the only solution is to format the disk.
Hope all is well.
Best Regards,
Hania Lian
If the Answer is helpful, please click "Accept Answer" and upvote it.
