403 error when opening Microsoft Entre ID with Owner role

alsir 20 Reputation points
2024-03-18T21:03:19.0566667+00:00

I am getting a 403 error to accessing Microsoft Entre ID even though I have the owner role in my subscription. I am using the student subscription. I have checked multiple times my access and it is owner. This is a picture of the error: User's image

Active Directory
Active Directory
A set of directory-based technologies included in Windows Server.
5,838 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
19,442 questions
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  1. Akhilesh 4,690 Reputation points Microsoft Vendor
    2024-03-19T10:10:17.0766667+00:00

    Hi @alsir

    I understand that you are receiving the 403 error while trying to access the ActiveDirectoryMenuBlade.

    This error typically means the admin of the tenant has not given the permission to access the "Admin Portal" with a non-administrator account. This can happen even if you are an Owner of the subscription but are not using an administrator account.
    Could you please check your role in the portal and are there any conditional access policies applied to the tenant?

    If you are not a guest user, you may be a non-admin user of your Azure AD.

    If this is the case, there are two methods to solve this issue:

    • Add your account as an admin of AAD by following To assign a role to a user.
    • The admin of your company may have restricted access to Azure AD admin portal for non-admin users by selecting "Yes" here.
      User's image

    Hope this helps. Do let us know if you any further queries.

    Reference: https://learn.microsoft.com/en-us/answers/questions/41281/getting-403-error-in-azure-portal

    Thanks,

    Akhilesh.

    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

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  1. Jing Zhou 1,780 Reputation points Microsoft Vendor
    2024-03-20T02:58:29.5533333+00:00

    Hello,

     

    Thank you for posting in Q&A forum.

    This issue could be caused by multiple factors, you can do basic troubleshooting by below steps:

     

    1.Clear the browser cache and see if it works

     

    2.Open a private window and login again

     

    3.Make sure the resource you are accessing is still valid, otherwise please login Microsoft Entra admin center URL directly.

     

    Hope this answer can help you well.

     

    Best regards,

    Jill Zhou

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