How can I fix this: Volume Shadow Copy Service error: Unexpected error DeviceIoControl(\\?\Volume{48697f71-eb2a-468e-baa2-2aa28a342cf6} - 00000000000001E0,0x0053c008,000001FA6F70AC70,0,000001FA6F70BCA0,4096,[0]). hr = 0x80070005, Access is denied. .

Question

Log Name: Application

Source: VSS

Date: 3/18/2024 12:18:55 PM

Event ID: 12289

Task Category: None

Level: Error

Keywords: Classic

User: N/A

Computer: Optosadvance

Description:

Volume Shadow Copy Service error: Unexpected error DeviceIoControl(\?\Volume{48697f71-eb2a-468e-baa2-2aa28a342cf6} - 00000000000001E0,0x0053c008,000001FA6F70AC70,0,000001FA6F70BCA0,4096,[0]). hr = 0x80070005, Access is denied.

.

Operation:

Processing EndPrepareSnapshots

Context:

Execution Context: System Provider

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="VSS" />

<EventID Qualifiers="0">12289</EventID>

<Level>2</Level>

<Task>0</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2024-03-18T16:18:55.785541000Z" />

<EventRecordID>372728148</EventRecordID>

<Channel>Application</Channel>

<Computer>Optosadvance</Computer>

<Security />

</System>

<EventData>

<Data>DeviceIoControl(\\?\Volume{48697f71-eb2a-468e-baa2-2aa28a342cf6} - 00000000000001E0,0x0053c008,000001FA6F70AC70,0,000001FA6F70BCA0,4096,[0])</Data>

<Data>0x80070005, Access is denied.

</Data>

<Data>

Operation:

Processing EndPrepareSnapshots

Context:

Execution Context: System Provider</Data>

<Binary>2D20436F64653A20494E434943484C4830303030303532312D2043616C6C3A2053505251534E504330303030303137322D205049443A202030303031323230342D205449443A202030303031313330302D20434D443A2020433A5C57696E646F77735C53797374656D33325C737663686F73742E657865202D6B2073777072762D20557365723A204E616D653A204E5420415554484F524954595C53595354454D2C205349443A532D312D352D313820</Binary>

</EventData>

</Event>

Answer 1

Hi,

Hope you're doing well.

From the error message, it appears that necessary permissions are missing. You can check if the account on the current machine has sufficient permissions. Additionally, you can try the following method to resolve the issue:

please restart the following services step by step:

COM+ Event System

Cryptographic Services

Volume Shadow Copy

And then try again.

Best Regards,

Ian Xue

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If the Answer is helpful, please click "Accept Answer" and upvote it.

Answer 2

Hi Ian,

Thanks for the solution.

I have already tried that but it is not working for me.

Thanks & Regards
Gurpyar