Notification hub SSL certificate frequently changing

Herczeg Zoltán 0 Reputation points
2024-03-19T13:23:25.52+00:00

Hello,

My company has a customer service portal and mobile application with SAP backend. We store SSL certificates in SAP, including ns-portal.servicebus.windows.net for our Azure Notification Hub. It is used for sending out push messages for the mobile app. Recently, this certificate changed very frequently, approximately 6-7 times in a 3-month period. We learn this form SAP error messages and in these cases we have to reach out to an external partner to upload the new cert. It takes some time and during that, our customers don't get push messages. Can someone tell me what is the reason behind these changes? Usually it happens only once in a year. Is there a way to know about this changes before they happen to buy us some time to prepare the change?

Thanks,

Zoltan

Azure Notification Hubs
Azure Notification Hubs
An Azure service that is used to send push notifications to all major platforms from the cloud or on-premises environments.
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  1. Antar Sidgi 0 Reputation points
    2024-03-19T13:35:15.47+00:00

    The only alternative I've found is to turn round the bug/problem by using the "Token" way to connect Azure Notification Hub to APNS.

    1. In your Azure Portal > Notification Hub > Apple (APNS), click "Token" under "Authentication Mode"
    2. Fill the form as below (IDs and Token written here are not real data) enter image description here

    If you are not familiar with retrieving those kind of information following the first part of this documentation could help. It is very simple to transpose instructions to your Azure Notification Hub.

    Hope it helps.

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