Computer randomly freezes for a second

André Rosa 0 Reputation points
2024-03-19T17:58:57.6133333+00:00

Hello guys,

So my computer is now suddenly freezing for a second while I'm gaming and then it all goes back to normal with high fps. I don't know what is happening, I already did a clean Windows install, no event in event viewer and no spikes in CPU or GPU usage or temps.

I don't know what could be causing this, but I was updating Windows and tried updating my GPU drivers as well at the same time and the Adrenaline software gave me an error since then these freezes have been happening, don't know if they are related though.

All the help is appreciated,
Thanks

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Michael Taylor 47,461 Reputation points
    2024-03-19T19:21:00.2933333+00:00

    If you're computer is freezing while running a full screen game then it is almost always the graphics driver. Look in the Event Viewer and you'll likely see errors related to the graphics driver timing out and having to be restarted.

    As with all graphics driver problems you need to ensure you're using the latest version, you have configured your game for what is appropriate for your card and ensure everything is seated properly. If you continue to have issues you should report the problem on the forums for the graphics card you use (e.g. nVidia, AMD). The manufacturer is the only one that can resolve this and there are generally lots of threads related to how to "work around" this problem if the issue is common.


  2. Hania Lian 7,551 Reputation points Microsoft Vendor
    2024-03-22T02:35:43.18+00:00

    Hello,

    Few suggestions that could help you troubleshoot:

    Graphics Driver Issues: It’s possible that your graphics card drivers got corrupted during your update. You can try uninstalling them completely using a software like Display Driver Uninstaller (DDU) and then reinstalling them from your GPU manufacturer’s website.

    Meanwhile, perform a clean boot.

    How to perform a clean boot in Windows - Microsoft Support

    Best Regards,

    Hania Lian

    ============================================

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