How to Empty Recycle Bin on Microsoft 365 online.

suellen alcantara 0 Reputation points
2024-03-19T18:37:04.0666667+00:00

The one drive and separate microsoft 365 apps keep showing files I have deleted. When I click "empty recycle bin" on the one drive source folder with all the apps files, they aren't removed, and the bin stays full.

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Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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  1. Jiajing Hua-MFST 4,990 Reputation points Microsoft Vendor
    2024-03-20T06:22:10.98+00:00

    Hi @suellen alcantara

    Did you empty OneDrive Recycle Bin as the following link said?

    https://support.microsoft.com/en-us/office/delete-files-or-folders-in-onedrive-21fe345a-e488-4fa7-932b-f053c1bebe8a#

    Plus, once you delete files from the OneDrive recycle bin, there may be a short delay in seeing that reflected in your OneDrive account's storage availability.


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