Bing resources are suspended for the subscription

LeWitt 20 Reputation points
2024-03-20T09:55:54.8766667+00:00

I am trying to upgrade a free resource to the S2 Bing Search V7 plan and every time I try to create a new resource to facilitate this change I get an error from the API stating

Bing resources are suspended for the subscription.

I have seen hundreds of posts on here with the same issue, but have found no way of contacting support.

I have checked that my payment information is up-to-date, and that "Microsoft.Bing" is registered as a provider for this payment plan.

Thank you for any help.

Bing Web Search
Bing Web Search
A Bing service that gives you enhanced search details from billions of web documents.
127 questions
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Accepted answer
  1. navba-MSFT 16,935 Reputation points Microsoft Employee
    2024-03-20T10:46:51.6133333+00:00

    @LeWitt As discussed in the private chat, I have enabled a one-time, courtesy free support flag on your subscription ‘069XXX17-XXXX-XXXX-XXXX-2bXXXXd13a4’ for a quick and immediate assistance. Using this you can work with the Microsoft Support professional to activate your subscription. I have also emailed you the steps to create a support ticket.

    **

    Please do not forget to "Accept the answer” and “up-vote” if this helps.


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