I have lost Microsoft authenticator code and unable to access my Microsoft 365 developer subscription. Each time I try to login it asks for authentication code, I am not getting how to reset that MFA code? Please help. My mail id is souravsingh96@outlook.

Sourav Singh 0 Reputation points

Subscription ID: yesforwork.onmicrosoft.com

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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Office Development
Office Development
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Development: The process of researching, productizing, and refining new or existing technologies.
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  1. ChhaviKalra 155 Reputation points

    Did you also register any other method of MFA? May be your Phone number. You could try to use a call or text message as a form of MFA if Microsoft authenticator app is not working.

  2. Babafemi Bulugbe 1,555 Reputation points

    Hello @sourav singh

    You need to contact the Data Protection team for assistance.

    Kindly follow the link to get more information on how to go about this.


    If this is helpful please accept the answer.