9,253 questions
Hi Shashik,
Can you go back to the 2-factor installation page and try again from the fresh browser (in Private mode)? Does it change anything?
Cheers,
Tom
Something went wrong - Error
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 71%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Shashik
0
Reputation points
When i tried to install 2 Step Authenticator, it asked me to enter the mail ID and password, after which screen went blank without showing the QR scanning code. When i forcefully closed the window, it gave me this error.
Something went wrong
We weren't able to set up your PIN. Sometimes it helps to try again, or you can skip now and do this later.
What should i do now? how to fix this ?
Microsoft Security Microsoft Authenticator
2 answers
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Tomica Kaniski 30 Reputation points MVP2024-03-20T11:09:32.9633333+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 24%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
dennis bergamp 0 Reputation points2024-03-20T11:12:17.52+00:00