errors of Excel

Li, Jinchang 1 Reputation point
2020-11-13T20:15:18.283+00:00

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Hi,

My Excel meets some technical issue, I've already tried to uninstall and reinstall several times, but it can not solve it. I followed the steps to add in the solver add-in functions, but it still has this error. If you can give me some feedback to solve this issue, please send me the Email.

Thanks and have a lovely weekend.

Jinchang Li

Microsoft 365 and Office Excel For business Windows
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  1. Emily Hua-MSFT 27,796 Reputation points
    2020-11-16T07:49:56.563+00:00

    @Li, Jinchang ,

    > I followed the steps to add in the solver add-in functions

    How did you add in the Solver Add-in? Did you refer to article "Load the Solver Add-in in Excel"?
    Or did you do it via Microsoft VBA as below?
    Open VBE (Alt+F11) > Click Tools > References> Make sure references are set to SOLVER.XLAM (NOT *.DLL) > Show immediate code pane (Ctrl+G)> Copy/ paste (or write): application.run "solver.xlam!auto_open".

    If not, please try it.

    If yes, it's also recommended to try the following steps.

    • Go to File > Options > Trust Center > Trust Center Settings > Macro Settings > Make sure macro is enabled.
    • Search "solver.xlam", open it directly check whether it could work normally, and then open your worksheets to have a check.
      Such as "SOLVER.XLAM" for Microsoft 365 (64-bit), this file is under the catalog C:\Program Files\Microsoft Office\root\Office16\Library\SOLVER.
    • Go to File > Options > Add-ins > Manager, COM add-ins > Go, clear other COM add-ins.
    • Check whether there is any 3rd-party software which could also edit files, such as WPS.
      Please uninstall it if there is.
    • Change the architecture to check this issue. Such as install the 32-bit if you are using 64-bit of Office.

    Any issues please let me know.


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