How to edit, default automated messages about OneDrive retention to users

sy 20 Reputation points
2024-03-20T20:25:32.6733333+00:00

Currently, when a user account is marked for deletion, access to their OneDrive is provided to their manager for X days. The manager receives an automated message instructing them how to access the terminated user's OneDrive. Can you edit the template for this automated message?

OneDrive
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A Microsoft file hosting and synchronization service.
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SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
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OneDrive Management
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OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emi Zhang-MSFT 21,856 Reputation points Microsoft Vendor
    2024-03-21T06:12:03.77+00:00

    Hi,

    I didn't find any options can help you, you can refer to this support article about the OneDrive deletion process:

    https://learn.microsoft.com/en-us/sharepoint/retention-and-deletion#the-onedrive-deletion-process

    It seems this is by design behavior in OneDrive.

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


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