Intune Company portal not installing - 0X8024014

Hafedh Guiga 35 Reputation points
2024-03-20T20:48:27.3133333+00:00

Hello everyone,

I'm facing an error when i'm trying to deploy Company Portal via Inttune to Windows Devices:

I've created the Company Portal "Microsoft Store app (new)"

And this is the error :

CP.png

The logs on the devices are showing the same error without more details.

Thanks

Microsoft Intune Application management
Microsoft Intune Application management
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Application management: The process of creating, configuring, managing, and monitoring applications.
872 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,308 questions
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  1. ZhoumingDuan-MSFT 7,515 Reputation points Microsoft Vendor
    2024-03-21T01:54:33.49+00:00

    @Hafedh Guiga,Thanks for posting in Q&A.

    From your description, I know you were in trouble when deploying Company Portal via Intune.

    According to my search, the company portal deployed through Microsoft Store (new) in Intune is a UWP type of app, and the Store UWP installers are downloaded and installed using the Microsoft Store, therefore, this error message may be related to the Microsoft Store on the device, please check if Windows is updated to the latest on the device in question and check if the Microsoft Store is updated to the latest.

    In addition, please follow the link below to check if the device meets the requirements for deploying Microsoft Store apps using Intune, check if there are policies in Intune that affect the deployment of Microsoft Store apps and check whether the install behavior is System.

    https://learn.microsoft.com/en-us/mem/intune/apps/store-apps-microsoft#prerequisites

    https://learn.microsoft.com/en-us/mem/intune/apps/store-apps-microsoft#common-store-policy-settings-and-their-impact-on-microsoft-store-apps

    Do all the devices have failed to install the company portal?

    If there is any unclear, feel free to let me know.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


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