Hello,
It appears the 23H2 update is causing compatibility issues with your client’s Active Directory setup. Here are some steps you can take:
- Change Group Policy: There is a way to defer updates on specific machines using Group Policy. Press Win + R, type gpedit.msc and press Enter. Go to “Administrative Templates” > “Windows Components” > “Windows Update” > “Defer Windows Updates”. Select “Select when Feature Updates are received” and set it to “Enabled”. You can set it to defer for several months.
- Use the “Show or hide updates” troubleshooter package: You can download and run the “Show or hide updates” troubleshooter package from the Microsoft website. It will provide an option to hide problematic updates and prevent them from installing automatically.
- Investigate Further: If the problem persists, further investigation may be needed. Check the Windows Event Viewer for any related error messages or warnings that could point towards the cause of the issue.
Best Regards,
Hania Lian
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