Outlook Sending Error

IT Support 266 Reputation points
2024-03-21T02:17:46.53+00:00

Hey

We received email from our one member but She didn't send that mail to our organization gp. That mail spread all our each of organization members 3 and 4 times. When we ask to her, she didn't know the outlook before that happen and her position don't need to use outlook. Why this happen to us. Pls kindly explain to me. We checked all admin center but we didn't. I attach the received email and kindly check.User's image

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  1. SokiGuo-MSFT 22,916 Reputation points Microsoft Vendor
    2024-03-21T08:15:34.74+00:00

    Hi @IT Support

    The situation you describe sounds like the result of a phishing attempt or an email spoofing incident. Phishing is a type of online scam in which an attacker sends an email that appears to be from a legitimate company asking for sensitive information. This usually involves a link that takes you to a fake website that looks like a real deal, but is actually designed to steal your personal information.

    You can take the following steps to resolve this issue:

    • Implementing security measures like two-factor authentication can help protect your account even if someone manages to get their hands on the password.
    • Use email filtering options that help detect and block phishing attempts. Update your software regularly to ensure you have the latest security patches.
    • Do not click on any links or download any attachments from the email. It is also recommended to run a full antivirus scan for any system that may have been compromised.

    For more information on how to secure your account, please refer to the text:

    How to help keep your Microsoft account safe and secure - Microsoft Support.


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