Azure action group not triggering logic app in few instances

Question

Azure action group is not triggering logic app in few instances. compared between working and not working instance but I did not find any difference. Not sure why it is happening only for few instances even though the action group is triggered. Can anyone please help me on this.

Answer 1

Hi Manohar Beri,

Thanks for reaching out to Microsoft Q&A.

Please try the below steps to investigate the issue. This will help to narrow down to find the root cause.

Check Action Group Configuration:

Verify that the action group associated with your alerts is correctly configured. Ensure that it includes the necessary Logic App as one of its actions.

Confirm that the Logic App is correctly linked to the action group.

Reviewing the Alert Settings:

Go to the Azure Monitor page and select Alerts from the left pane.

Check the alert configuration for the specific instances where the Logic App is not triggered.

Ensure that the action group is correctly specified in the alert rules.

Test the Action Group:

In the Logic App section of your action group, select Test action group (preview).

Choose a sample alert type from the dropdown and run a test to see if the Logic App is triggered.

If you’re managing multiple subscriptions, ensure that the action group is created in the same resource group as the Logic App. Consider creating a new resource group and an action group within it for all subscriptions to connect to a particular Logic App.

Also, make sure there are no security restrictions preventing the Logic App from being triggered. For ex, check if the Logic App is secured using OAuth or specific URLs.

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