How to log into Microsoft Office desktop?

Frost // Piotrek 10 Reputation points
2024-03-21T06:52:15.4866667+00:00

I have a problem with logging into any Microsoft Office apps on my desktop. Yesterday it started asking me for credentials, so I found out that cleaning out the credentials and reinstalling the app should make it work, so I did all of that, and nothing helped, now I can't use the desktop apps at all.
The logging problem shortened is - I log in, type in my Email, type in my password, and then the logging popup turns entirely white and does not want to cooperate - absolutely nothing happens.
Does anyone here know how to get over this problem?
Update: I don't know how to delete this question thing but it fixed itself

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
3,768 questions
Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,298 questions
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2 answers

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  1. Hinga Peter 0 Reputation points
    2024-04-01T17:34:48.75+00:00

    have you retried it in you settings
    I think that would solve it

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  2. Hinga Peter 0 Reputation points
    2024-04-01T17:41:47.9533333+00:00
    1. Check Microsoft Account Status: Make sure that your Microsoft account is active and in good standing. You can verify this by logging into your Microsoft account on a web browser.
    2. Clear Cache and Cookies: Clear the cache and cookies of your web browser, as well as any stored credentials related to Microsoft accounts. This can help eliminate any corrupt or outdated data that may be causing the login issue.
    3. Disable Antivirus/Firewall: Temporarily disable any antivirus or firewall software on your computer, as they may be interfering with the login process. Be sure to re-enable them after troubleshooting.
    4. Use Different Browser: If you're logging in through a web browser, try using a different browser to see if the issue persists. Sometimes, browser-specific issues can affect the login process.
    5. Update Microsoft Office Apps: Ensure that your Microsoft Office apps are up to date. Sometimes, outdated software can cause compatibility issues that affect login functionality.
    6. Repair Office Installation: Use the repair option in the Microsoft Office installer to repair any potentially corrupted files or configurations related to the Office apps.
    7. Contact Microsoft Support: If none of the above steps resolve the issue, consider reaching out to Microsoft Support for further assistance. They may have additional troubleshooting steps or insights specific to your situation.
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