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How do I Submit a Support Ticket?

Naden, David 0 Reputation points
2024-03-21T16:50:03.5533333+00:00

My MS Rep suggested I submit a Support Ticket and for the life of me I can't seem to get to a dialogue where I can begin the process...

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  1. Olaf Helper 43,246 Reputation points
    2024-03-21T16:54:18.96+00:00

    If the support case is Azure related (as I guess by the post tags) then start at

    https://azure.microsoft.com/en-us/support

  2. Vahid Ghafarpour 20,500 Reputation points
    2024-03-21T16:56:46.4366667+00:00

    Welcome to Microsoft Q&A!

    For developers scenario, please open a free support ticket here: Contact Us.

    Thank you.

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  3. TP 83,971 Reputation points
    2024-03-21T17:05:29.32+00:00

    Hi David,

    Please reference article below for steps on creating new Azure support request. If it is Technical you will need at least Developer level paid plan.

    Create an Azure support request

    https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

    The process can be confusing. If you seem to get in a loop, look for Return to support request in the upper left corner, click that, then click Next and continue entering details of the case.

    azure support request Return to support request

    Please click Accept Answer and upvote if the above was helpful.

    Thanks.

    -TP

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