Is there a known issue with MS To Do inside Outlook hanging on links in tasks created from OneNote?

MalomgreWim-0803 5 Reputation points
2024-03-22T09:45:34.48+00:00

When creating an Outlook task in OneNote, the task appears in MS To Do with a link to the OneNote item. Clicking the link in the To Do app takes me to the item in OneNote, but if I do this from inside Outlook (with MS To Do set as the default task manager), the screen goes grey and no further action is possible in the To Do section. The only way to remove the lock is by stopping and restarting Outlook. Is this a known issue? If yes, is there a way to solve it, or does it require a bug fix in the software?

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
3,750 questions
OneNote
OneNote
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
159 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
4,880 questions
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  1. ChristyZhang-MSFT 20,716 Reputation points Microsoft Vendor
    2024-03-28T09:35:16.1466667+00:00

    Hi @MalomgreWim-0803 ,

    Thanks for your reply!

    Based on my test, i can reproduce your case. In order to further confirm if the issue is related to Microsoft To Do, i have tried to open the task in Task tab in Outlook and i found it can be opened successfully in Onenote. So i'm afraid that the issue is related to Microsoft To Do. Please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. It's suggested that you could post your case in dedicated forum for Microsoft To Do for more professional advice.

    If you want to open Onenote task in Outlook, it's suggested that you could click the apps icon and add task to access your tasks.

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    Hope to help you!


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