How to fix remote connection?

Uday Subba 0 Reputation points

I created a VM in Azure which I have trouble connecting remotely i.e. credentials do not match which i make sure to double check. I have a student subscription, my others classmates do not have this problem. Any leads?

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
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  1. hossein jalilian 2,370 Reputation points

    Thanks for posting your question in the Microsoft Q&A forum.

    Please follow these steps to access the VM.

    1. Open the Azure portal (
    2. Navigate to the Virtual Machines blade.
    3. Select the VM you want to connect to.
    4. Click on the Connect button at the top of the blade.
    5. Follow the instructions to download the RDP file.
    6. Open the RDP file and provide the username and password (or use an SSH key if applicable) when prompted.
    7. Click Connect to establish the remote desktop session.
    • Make sure that your VM is running and accessible over the network.

    Please don't forget to close up the thread here by upvoting and accept it as an answer if it is helpful

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  2. kobulloc-MSFT 23,341 Reputation points Microsoft Employee

    Hello, @Uday Subba ! We all forget passwords now and then. Luckily, you can reset your password quickly and easily using the portal.

    How do I reset the password for my VM?

    You can reset the password for a VM if you've forgotten it from the portal:

    Reset the local administrator account password

    1. Select your Windows VM and then select Reset password under Help. The Reset password window is displayed.
    2. Select Reset password, enter a username and a password, and then select Update. Tip If you enter a different name than the current local administrator account on your VM, the VMAccess extension will add a local administrator account with that name, and assign your specified password to that account. If the local administrator account on your VM exists, the VMAccess extension will reset the password. If the account is disabled, the VMAccess extension will enable it.
    3. Try connecting to your VM again.

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