I have problem with update Windows 10

Gleb Golubev 21 Reputation points
2020-11-14T11:58:08.79+00:00

When I try to update my Windows 10 1809 on Windows 10 2009 the error "To update the Windows Server or Windows Corporate, contact the system administrator"!39729-desktop-screenshot-20201114-13322819.png

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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Accepted answer
  1. Khurram Rahim 1,841 Reputation points
    2020-11-14T12:02:47.78+00:00

    You should upgrade to 1809 by manual method. This doesn't require clean install. Execute below steps -

    1. Right click on Windows Start > Windows Powershell (Admin)
      Type following (or copy and paste following) one by one and Enter

    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    Ren C:\Windows\System32\catroot2 Catroot2.old
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver

    1. Type following in Windows Start Search box and hit Enter %systemroot%\Logs\CBS > Rename CBS.Log to something else.
      If it doesn't allow you to rename - Type services in Windows Start Search box > Click Services > Scroll down to find the Windows Modules Installer service and double-click on it > Set its startup type to Manual > Reboot your computer
      Go to C:\Windows\Logs\CBS > Rename CBS.Log > Reboot your computer > Then go back into the Services App and set Windows Modules Installer Service back to Automatic Startup (Note CBS log files contain information about windows update, SFC etc)

    hope answer the question if issue resolve please accept answer


2 additional answers

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  1. S.Sengupta 18,676 Reputation points MVP
    2020-11-14T14:00:06.253+00:00

    This is in reference with the following Microsoft KB Article:

    Error during Windows 10 upgrade: Contact your system administrator to upgrade Windows Server or Enterprise Editions

    Which version of Windows 10 are you using?
    To resolve this issue, use a different method to upgrade to Windows 10 version 1809. For example, download the ISO, and then run Setup from it.

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  2. Jenny Feng 14,131 Reputation points
    2020-11-16T03:28:13.077+00:00

    @Gleb Golubev
    Hi,
    What version of windows are you running?

    The tool works only with the Windows 10 Home, Pro, and Education editions. If you're running the Windows 10 Enterprise edition, you receive the error message.
    To Upgrade the Windows 10 Enterprise Editions, get the ISO from MSDN/Volume Licensing portal, mount the ISO via double click on it, run the setup.exe on the virtual DVD drive, and select Upgrade.
    If you run the other editions, the fastest way to get the upgrade is through Media creation tool or ISO file.
    Please download Media Creation Tool from the link below and select Upgrade this PC at the first screen:
    https://www.microsoft.com/en-us/software-download/windows10
    This will save your files and apps while bringing you up to the latest version by the most stable method. It will also bring all of your Updates current and solve most problems since it reinstalls Windows.
    Hope above information can help you.

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