Unable to Remove Shared Mailbox in Outlook

MK 66 Reputation points
2020-11-15T02:06:59.127+00:00

I have a shared mailbox (On prem) mapped to my account (migrated to O365). I've removed access my access to the shared mailbox, but still the mailbox shows up in outlook

Steps tried>

  1. removed access via EMC (been close to 48 hrs now still the mailbox shows up)
  2. removed access via Powershell (Remove-MailboxPermission -Identity "Mailbox Name" -User "Account" -AccessRights Fullaccess) - No Go

3, after removing access created a new profile and checked still the same .

Please advice

Outlook | Windows | Classic Outlook for Windows | For business
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  1. Andy David - MVP 157.4K Reputation points MVP Volunteer Moderator
    2020-11-15T12:53:29.657+00:00

    Check with PS on-prem where the shared mailbox lives:

    Get-ADUser <User> -Properties msExchDelegateListLink

    If that value is populated, clear it via set-aduser or via adsedit.msc or via aduc with advanced features checked to enable the Attribute Editor:
    Prob quickest just to browse to the account via adisedit or ADUC and remove your mailbox in that attribute if it exists there.

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  1. MK 66 Reputation points
    2020-11-16T03:07:19.753+00:00

    Hi Andy, Thank you so much.

    It worked :)

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