Windows 10 Problem

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Windows 10 Problem

Fouad Rahimi 1

Hi guys

i am having some problems with my windows 10 x64 version 1909 (build 18363.1198)

I am trying to delete a crashed installation of a program ( Discord ) folder on user\Appdata\local but it created again after deleting it and restart my PC and i keep getting the error of the installation in the startup of windows every time :| , i even deleted the .exe file of the program but no change
there is one more problem and that is my windows defender first it said managed by your organization and now after i changed the resurrection in registry and group policy it fixed but cant scan the PC and my Group policy changes revert to what was before
its like my laptop freezed by a software like DeepFreez :|

can someone help me out with this

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Answer 1

Joy Qiao 5,812 Moderator

Hi,

Try to uninstall Discord through Control Panel\Programs and features\uninstalled program instead of delete installation file.

If you suspect some third party software make affection to Windows Defender, we could uninstall that software or boot computer into Clean Boot to check if the issue persists.

Or we could reset computer through Settings\Update & Security\Recovery\Reset this PC, it will let you choose to keep personal data. It just reset system and uninstall all third party software, also it will not affect to your personal data.

Bests,

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Fouad Rahimi 1 Reputation point

2020-11-17T11:40:26.45+00:00

thank u for the help
discord not installed at all and theres a crash folder that cant be deleted
ieven took ownership of drive C that led me to change my windows to another version and it fixed
on what i found out that was a microsoft update cuzed this whole problem because the clean boot didnt even help me either
anyway if anyone has thesame problem as i , Just format windows drive and try to install another version ( i had 1909 windows and change it to 2004 version )
Joy Qiao 5,812 Reputation points Moderator

2020-11-18T08:35:07.303+00:00

Hi,

Thank you for your reply and sharing your actions for others.
If you have any other issue about Windows, please back to Microsoft Q&A at any time.

Bests,

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Joy Qiao 5,812 Reputation points Moderator

2020-12-01T02:27:51.99+00:00

Hi,

For making other customers who encounter same issue with you, would you mark useful reply which you think will help them on this issue?
This action will high light the answer with green color, and would be help them find answer more effectively.

Bests,

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