Remove Microsoft Azure Charges for Azure for Student Account

Question

I activated azure for students with $100 free credits and my subscription expired,. I had created resources and forgotten to delete them and it shows that I will be charged $109 which I can't afford. After that I subscribed to pay as you go model and then deactivated that too because I can't pay. Please help me get rid of any charges so that I won't have to pay and can keep using azure.

Answer 1

Hello Deborah,

Try opening a Microsoft Support request in the area of Billing (not sure it will help, but... maybe).

Cheers,
Tom

Answer 2

@Deborah Fernando - Welcome to Microsoft Q&A and thanks for reaching out to us.

Welcome to Microsoft Q&A and thanks for reaching out.

Sorry for the inconvenience this must have caused!

As Tomica has mentioned, you can support request. You can follow below for the same:

Microsoft Azure subscription and billing related issues are currently not supported in the Q&A forums, the supported products are listed over here: https://docs.microsoft.com/en-us/answers/products (more to be added later on).

I suggest you create a support request over here: https://azure.microsoft.com/en-us/support/create-ticket/. The ticket enables you to work closely with the support engineers and get a quick resolution to your issue.

FYI: Azure Billing and Subscription Management support is included in the Basic Support Plan without any charge. https://azure.microsoft.com/en-us/support/plans/

You can also try https://azure.microsoft.com/en-us/support/options/#support-plans and ideally the “Submit a support ticket” button will work on this page for them as a first step too.

Hope this helps. and please feel free to reach out if you have any further questions.

If the above response was helpful, please feel free to "Accept as Answer" and "Click Yes", so it can be beneficial to the community.