Error 53 - how to fix

MS 0 Reputation points

Screenshot 2024-03-25 at 3.22.03 PM

Brand new Mac mini purchased today - installed Office 365 with my work credentials and met with this on start-up

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  1. Olaf Helper 40,576 Reputation points

    That error message comes from VB = Visual Basic, so you have a macro in your Word/Excel document?

    What is the macro doing/objects using?

  2. John Korchok 4,926 Reputation points

    Here's how to fix this issue:

    1. Close all Office programs.
    2. While holding down the Option key, click on the Go menu and choose Library. Your hidden user Library folder opens.
    3. Navigate to ~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup and open the Word, Excel and PowerPoint folders. Remove the files in each folder (an .xlam for Excel, a .dotm for Word and a .ppam for PowerPoint.
    4. Restart the Office programs to check that the error message no longer appears.
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