Microsoft Store not recognizing system requirements for second Microsoft Account

Question

Microsoft Store not recognizing system requirements for second Microsoft Account

Torvic 1

As the title states, i have a secondary Microsoft account that my friend has logged into my PC but the Microsoft Store doesn't recognize the system requirements.

It shows that "Update the device to install" then all Architecture, Keyboard and Mouse cannot detect hardware.

What I'm confused about is that my Primary Microsoft account that's logged into my PC doesn't have this problem and shows "This product should work on this device"

My PC is;
Windows 10 Home
Version 1909
OS Build 18363.900

2 answers

Your answer

Answer 1

Teemo Tang 11,466

Try to login system by a local admin account(not your friend’s MS account) then open Windows Store, login Store by your friend’s Microsoft account, check app’s installation requirements.
You could remove the admin permission of the friend’s account on your won account.

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Torvic 1 Reputation point

2020-11-16T04:44:04.937+00:00

just created a newly local account without any prompt to sign into a Microsoft account and the problem still persists in the Microsoft Store.
Teemo Tang 11,466 Reputation points

2020-11-17T02:58:19.137+00:00

click the people icon at the top right corner
Torvic 1 Reputation point

2020-11-17T04:03:43.767+00:00

So I figured out that I didn't need to create another local account on my PC and simply log out of the Microsoft Store and login with my friends account to access her games. The "Update this device to install" is not present and should work as intended.

Now I'm having an entirely different problem where clicking on Install doesn't do anything. Even trying to install any other app doesn't work.

-EDIT-

never mind. the problem is still persisting regardless

even with a simple app such as Netflix wont install
Torvic 1 Reputation point

2020-11-17T04:45:14.463+00:00

Decided to try to follow the error and "Update this Device" but even my windows updater is not working.
im just having alot of issues regarding this
lara lyn jimbang 1 Reputation point

2022-10-17T14:41:24.287+00:00

same as mine lenovo thinkpad L

Answer 2

Teemo Tang 11,466

Well, thing seems to be a little hard…
I suggest to in-place upgrade your system to the latest 20H2 version, this way can fix system related issue at once, include Store related issue. It’s easy to in-place upgrade 1909 Home to 20H2 home by Windows update assistant.
https://www.microsoft.com/en-us/software-download/windows10
If you don’t want to upgrade, reset Windows update components and re-register Windows Store apps are common methods.

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Torvic 1 Reputation point

2020-11-19T09:27:44.357+00:00

Okay, so the solution was very simple;
Update OS Build to 20H2.

Everything simply worked after that but the reason I didn't bother before was because the internal windows updater kept giving me errors. I browsed the web and found out that a windows updater tool exists and I downloaded that and waited about 2 or 3 hours to do it's thing.

Thanks for replying regardless that it was my mistake

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Microsoft Store not recognizing system requirements for second Microsoft Account

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