Error 0-2054 (0) when trying to install the Volume license version of Office 2021 LTSC Professional Plus on Windows 11

Ravindran Sivaramaya 0 Reputation points
2024-03-25T10:44:31.69+00:00

Hello,

We have an Enterprise Agreement with Microsoft and when I try to activate the Office 2021 LTSC Pro Plus using the ODT provided via the EA I get the below error:

This is on Windows 11, Could you please provide a solution to fix this issue?

Image

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
1,992 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Emi Zhang-MSFT 21,391 Reputation points Microsoft Vendor
    2024-03-26T02:43:28.74+00:00

    Hi,

    Have you installed other Office on the same computer device before?

    Does the computer have a firewall or anti-virus software enabled? You can disable these and check to see if the installation is working properly.

    If you have previously installed other versions of Office, it is recommended that you download the Office Support Tool to completely uninstall and then reinstall it according to the documentation:

    https://support.microsoft.com/en-us/office/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments