How can I apply Azure Credits to an existing subscription

Allen Brereton 20 Reputation points
2024-03-25T11:44:21.8033333+00:00

A user with a deactivated subscription wants to reactivate the subscription using Azure Credits supplied with a Hololens Devloper Edition device. Is this possible?

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Monalla-MSFT 11,636 Reputation points
    2024-03-26T14:18:48.1566667+00:00

    @Allen Brereton - Welcome to Microsoft Q&A and thanks for reaching out to us.

    AFAIK the Azure Credits supplied with a Hololens Developer Edition device are not intended to be used to reactivate a deactivated subscription. These credits are intended to be used for development and testing purposes only, and are not transferable or redeemable for cash.

    If a user's subscription has been deactivated, they will need to reactivate it using a valid payment method, such as a credit card or PayPal account. Once the subscription has been reactivated, the user can then use any available Azure Credits or other promotional offers to offset the cost of their usage.

    Hope this helps. and please feel free to reach out if you have any further questions.

    Please don't forget to "Accept as Answer" and click "Yes" if the above response is helpful, so it can be beneficial to the community.

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