Migrating from webmail hosting to On-Premise Microsoft Exchange Server 2016

Mohamed Hemida 21 Reputation points
2020-11-15T10:08:34.557+00:00

Hi all,

I have a customer who has webmail hosting and wants to move to on premise Exchange Server 2016. I can describe my problem with the design to make a succussed migration as below:

the customer has primary domain name and two sub domains all related with One MX record as a benefit from the hosted site, you will find recipients like John@Company portal .com also you will find ******@fabrikam.contoso.com and finally Albert@sameera .contoso.com and if you tried to make CNAME record and issuing it with the current MX record all the recipients with subdomain UPN will failed to receive any new mails just only John@Company portal .com will receive emails.

Now I want to know the best practice to do with External DNS (ISP) and suitable records to create If I want to make all recipients receive new mails after the migration.

Exchange | Exchange Server | Management
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Eric Yin-MSFT 4,396 Reputation points
    2020-11-16T03:25:24.057+00:00

    Install Exchange with contoso.com, add your subdomains as accepted domain (Authoritative domain), then create MX record that points subdomain.com to your Exchange server.

    Another method is used when the number of recipients in all domains is too big for one Exchange server to handle, you create Exchange with contoso.com, add DCs for subdomains and install second/third Exchange server on them with subdomain1.com and subdomain2.com, these subdomains are added to accepted domains automatically and you just need to make all these servers internet-facing, no need to modify MX record then.


    If an Answer is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.