M365/Teams Repair

barton, matthew 0 Reputation points
2024-03-26T09:42:20.8833333+00:00

Hi All

We have encountered an issue, which I was hoping someone had a solution. We deploy m365 via Intune and although we have altered the config to now allow Teams to be included in this deployment, we have many machines who had M365 deployed prior to including Teams and Teams was separately installed. We have had some issues where Teams requires a reinstall, but because the M365 install on the machine was put on before Teams was included in the M365 suite, we cannot repair/fix Teams without completely removing M365. Any suggestions on getting the Teams/M365 that is deployed with Via Intune on the machine without a complete Suite removal?

Thanks

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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  1. LiweiTian-MSFT 19,485 Reputation points Microsoft Vendor
    2024-03-27T07:17:08.6033333+00:00

    Hi @barton, matthew

    Starting in late August 2023, new Teams will automatically install with new and existing installations of Microsoft 365 Apps on Windows.

    Currently, users can install the new Microsoft Teams using the "Try the new Teams" toggle switch in classic Teams or by Admins bulk upgrading directly to the computers in their organization.

    Administrators may exclude new Teams from automatically installing with Microsoft 365 Apps on Windows.

    Admins who don't want new Teams included with Microsoft 365 Apps on devices running Windows can follow these steps to opt out.

    1. Sign in to the Microsoft 365 Apps admin center (https://config.office.com) with an admin account.
    2. Go to Customization > Device Configuration > Modern Apps Settings.
    3. Select Microsoft Teams (work or school), then clear the Enable automatic installation of new Microsoft Teams check box.

    For the best Teams experience, we recommend leaving the setting as is.

    If you've set Teams update policy to Not enabled, but users still received new Teams client with M365 Apps, please follow instructions in our How to uninstall the new Teams client article to uninstall it for your users.

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