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Hi, is there any current downtime on API Management services? We are trying to deploy APIM on a Consumption Plan on the West Europe region and while using Terraform we're getting the following error:
"status":"Failed","error":{"code":"ActivationFailed","message":"Unable to activate API service at this time. This could be temporary issue in the region. Please check https://aka.ms/azurestatus for any issues. If the issue persists after retry, please open a support case for your API management service using the Azure portal.Please provide correlationId ee0b94b3-ba9b-9215-d754-6576a9913139 and TimeStamp 3/27/2024 9:08:09 AM."}}.
Also tried to provision the resource using the Azure Portal and the deployment took 23 minutes. We first noticed this behavior yesterday at around 16:30 PM GMT +2 and it's still ongoing. Thanks!
Had checked it already and it says it's up, could we be missing something else here? A quota on how many times you can provision an APIM resource per region?
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@Robert Boseanu We haven't heard back from you. Please reply if you have any questions in this matter and we will gladly continue the discussion.
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Check Azure status by referencing https://azure.status.microsoft/en-us/status
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hth
Marcin
@Robert Boseanu Thanks for reaching out. Sorry for the inconvenience caused by the above issue. I verified the backend logs and could see the request failing with below exception.
Message": "{"error": {"code":"InternalServerError","message": "Request processing failed due to internal error.", "details":null}}", "Authentication": "Missing certificate"\r\n}
Could you please re-try and if issue persists, I would suggest you raising the support ticket to know the RCA, Do you have Support Plan? If so, I would recommend creating one. Otherwise let me know, I can create one time request for you. Let me know if any other questions.
Hi, sorry for the late reply. We resumed deployments the following day through terraform and all went smoothly. Our best guess was that some sort of quota was met on how often we can provision APIM type resources. But you can close this issue. Thank you!
Robert Boseanu Thanks for the update. I am glad that your issue is resolved and you are unblocked. Please feel free to reach-out to the Microsoft Q&A forum for any technical issue in future. We would be happy to help.