I can't save any documents in Microsoft 365

Question

Hello 

 

Please i need your help on this issue. 

 

I cant save any document in Microsoft 365. '

 

When i try to save a document in word or excel i get the error below

Answer 1

Hi @IniobongNkanga-8038

Please open Word for Mac then click Help > Check for updates to launch MAU, right-click the icon on the Dock > Options > Open in Finder, then delete the file.

After that, go to /Library/Application Support/Microsoft, delete the folder Microsoft AutoUpdate.

At last, you could download and install the latest version from this page: https://learn.microsoft.com/en-us/officeupdates/update-history-office-for-mac

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

---