Linux Agents Issue in SCOM 2022 New Environment

Sai Kumar M 26 Reputation points
2024-03-27T14:49:51.26+00:00

Hello Guys,

I did setup the new SCOM 2022 Environment in AWS, have configured everything for Linux Monitoring as mentioned in Kevin Holman Blog. While trying to deploy the Linux agents, discovery and installation happens, the agent shows healthy for a while and then critical and unhealthy, followed by Heartbeat Alert.

While checking the Health Explorer of the Heartbeat Alert, I see a error message as "WSManFault Access is Denied".

.image

Run as account has ALL access. Please help on troubleshooting the issue.

Regards

SK

Operations Manager
Operations Manager
A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.
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  1. AlexZhu-MSFT 5,551 Reputation points Microsoft Vendor
    2024-03-28T07:47:51.43+00:00

    Hi SK,

    For WSMan issue, please check TCP port 1270 first.

    We can test the port from other computers.

    test-netconnection -computer <ip of linux agent> -port 1270

    scom_linux_port_1270_connection

    If the result is false, add an exception in the firewall to allow the traffic (centos 7.9 for example)

    scom_linux_port_1270_centos

    Regards,

    Alex