Outlook
A family of Microsoft email and calendar products.
2,959 questions
Please have a look at this support article:
How can I change my default Outlook email on the web?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 17%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Sebastian Jagiel
0
Reputation points
Hi,
I have a bit of an issue with my Microsoft and Outlook accounts.
So, I recently created a new Outlook with a whole Microsoft account with it. I don't need another one, so I wanted to know how can I, using my old Microsoft Account, change my Outlook email address? Below is the photo with a hint of what I mean.
Sebastian Jagielnicki
-Microsoft User from 27 March 2023
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 10%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
SokiGuo-MSFT 23,241 Reputation points Microsoft Vendor2024-03-29T06:08:22.1933333+00:00 Hi @Sebastian Jagiel
Isn't the From field the account you're logged in to?
Are you setting up delegate access?
Also, looks like the issue is more related to your account, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. It's suggested that you could post your case in dedicated forum for Outlook.com for more professional advice.
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Sebastian Jagiel 0 Reputation points
2024-03-30T13:05:06.7266667+00:00 Hi,
Thanks for the heads-up. So what I mean here is:
I want a different Outlook email address with the same Microsoft account.
So, what I would like to happen is:
- I open my Browser and redirect to outlook.com
- I log in with my Microsoft Account
- When Outlook opens, I press "New Email" and in my "From:" box I see my custom Outlook email such as: sebastian79@outlook.com
Currently, instead of my custom email, as spoken about in step 3, I see this kind of email: outlook_F1A8DDA02A2706AC@outlook.com
Is there a way to make the steps above come true?
Sebastian :)
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SokiGuo-MSFT 23,241 Reputation points Microsoft Vendor
2024-04-02T01:57:16.6533333+00:00 Hi
Please try the method in the article steps provided by @Hal Hostetler MVP-Outlook below to check if there are any differences:
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SokiGuo-MSFT 23,241 Reputation points Microsoft Vendor
2024-04-04T08:06:32.22+00:00 Hi @Sebastian Jagiel
Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back.
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Hal Hostetler MVP-Outlook 426 Reputation points MVP2024-03-30T18:30:02.1766667+00:00