9,345 questions
After I scan the QR code it spins until it times out? Why will it not process?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 85%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Juana Moore
5
Reputation points
I am trying to log into a site and it requires authentication. I am setting up the authenticator for this site and when I get to the QR code, I am able to scan it but it just buffers and then times out. What can I do to get past this point so I can log into the site
Microsoft Security | Microsoft Authenticator
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