Unable to retrieve complete list of messages from Microsoft Teams API

Question

Hello,

I have left a group and the last message visible to me was a system event message indicating that I left the group. Now, I am attempting to retrieve the full list of messages by calling the API https://graph.microsoft.com/v1.0/me/chats/{chat-id}/messages, and its good returns all messages including that last system event message

I've tried adding a query to the API to sort messages by createdDateTime in descending order https://graph.microsoft.com/v1.0/me/chats/{chat-id}/messages?$orderby=createdDateTime desc, but to my surprise, I am unable to see the last system message indicating that I left the group. I can see other system messages but not this one.

Is this a bug or a feature of the API?, or somthing else ?

Answer 1

Hello @Kaif Master ,

Thanks for reaching Microsoft.

I have tried to replicate this issue and I was able to see similar behavior with this Scenario.

I would recommend you to raise a support case with Microsoft Graph, a dedicated Support Engineer will be able to look into the issue and assist you better. You can raise support ticket from New support request - Microsoft Entra admin center or https://admin.microsoft.com/#/support/requests.

Hope this helps.

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