How to fix error code 0x800ccc92 on outlook

Question

Hi,

I use Office 2019 for Outlook with three hotmail.it accounts (Pop/Smtp), two of which work normally, while the third (which is also the Microsoft account) has stopped working, error 0x800ccc92, only from the Outlook email program on windows 11 build 22631.3374

While it works normally from the web and mobile, I don't understand what the problem could be.

Thank you

Answer 1

Hi @Piero ,

Glad to hear this issue has been resolved!

Thanks for the sharing.

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However, due to a recent update in forum policy, the question author now is not able to accept their own answers.

So I have written a brief summary of the solution this issue. Please feel free to accept it as the answer, which would benefit others who also has similar issues in forum.

Issue:

How to fix error code 0x800ccc92 on outlook

Solution:

OP first rechecked his Microsoft account and the various authentication methods, then reinstalled the old account that wasn't working and magically it started working again...

Answer 2

Hi @Piero ,

Welcome to our forum!

Does this issue occur when you add the specific account as POP in Outlook?

If so, how did you add the account as POP? For our better research, please provide more information about your steps.

According to the description, i notice that the issue may be related to your account username and password. Verify the username and password for your account in Account Settings. To confirm the correct username and password, you can try to log in to you web mail.

Hope to help you!

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