Azure AI Studio - Connecting Azure AI Search index in the Playground

Karol Jedruszek 5

Hello,

I'm working with Azure AI Studio to create a Chat application. I want to connect it to Sharepoint data and followed appropriate tutorials in Azure documentation. I've created an Azure AI Search indexer which indexes my Sharepoint data successfully.

The problem I'm encountering is when I'm trying to connect the index in the Playground of my chat service, via the "Add your data" option. Error in the Azure AI Studio only shows:

User's image

When going into the network tab, I can see that request to create the index has failed with message:

{ "statusCode": 401, "message": "Unauthorized. Access token is missing, invalid, audience is incorrect (https://cognitiveservices.azure.com), or have expired." }

I have a Contributor access to all resources in my Azure tenant (inherited from Subscription). I've even explicitly added myself as a Contributor to all related services and still encounter this error.

We've already did this process for another index in the same Azure AI Search service and did not encounter this error. Any reason why this might be happening now?

Thanks!

VenkateshDodda-MSFT 19,646 Reputation points Microsoft Employee

2024-04-02T04:16:39.7566667+00:00

Hello @Karol Jedruszek ,

I hope the answer provided by @Amira Bedhiafi is helpful. Please let me know if you have any further queries.

Please accept as Yes if the answer provided is useful, so that you can help others in the community looking for remediation for similar issues.
Karol Jedruszek 5 Reputation points

2024-04-02T10:43:23.5066667+00:00

Hi @VenkateshDodda-MSFT

Unfortunately we are not using the API to set all of this up, so that response is not helpful. We're using an Azure Portal product called Azure AI Studio and we're fully authenticated and connected to the Internet while using it, so it throwing underlying authorization errors feels like a bug on Azure side.
VenkateshDodda-MSFT 19,646 Reputation points Microsoft Employee

2024-04-02T12:31:12.71+00:00

@Karol Jedruszek Thanks for your response I am checking with the team internally and will update you accordingly. Also which permission you have given to entra ID app either application permissions or delegated permissions while creating the share point indexer?
Karol Jedruszek 5 Reputation points

2024-04-02T18:10:57.7866667+00:00

@VenkateshDodda-MSFT First we tried with the delegated permissions, but then we've also applied application permissions. So right now it has both actually.

If you'd need any other confidential info to push this further I'm open to share it privately.
VenkateshDodda-MSFT 19,646 Reputation points Microsoft Employee

2024-04-03T15:29:15.7366667+00:00

Karol Jedruszek Thanks for your response, could you please confirm us whether your search service has enabled all networks or not.

Can you also check in Azure AI studio under connections whether this particular search service has access shared to all projects or not.
Karol Jedruszek 5 Reputation points

2024-04-08T13:51:12.8733333+00:00

@VenkateshDodda-MSFT Sorry for the late response.

This issue is now resolved. I did not change anything in my setup, but when I opened the Azure AI Studio on April 4th, I was able to connect the Playground of my project to the Azure AI Search without a problem. Not sure what was changed, but now it's working without issues.

I have some other questions about Azure AI Studio capabilities, but I'm going to save them for another thread. Thanks a lot for your help!

1 answer

Amira Bedhiafi 20,176 Reputation points

2024-03-29T17:58:14.0466667+00:00

Tokens can expire or become invalid for various reasons. Try refreshing or regenerating the access token used for authentication. Verify that the application has the correct scopes or permissions set when requesting a new token.

The error message mentions an incorrect audience URL. Double-check the endpoint URL you're using to make sure it matches the expected audience URL.

If it is not working, you may need to upscale it to the support team.
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Karol Jedruszek 5 Reputation points

2024-04-02T10:41:52.4266667+00:00

Hi @Amira Bedhiafi , thanks for your input here.

Maybe this wasn't clear in my description from the problem, but we're not doing this via REST API endpoints. We are using the Azure AI Studio product available in Azure Portal. The failing endpoint that I've shown there is made in the background by that product, not by us.

Amira Bedhiafi 20,176 Reputation points

2024-04-03T08:32:59.2366667+00:00

You are in safe hands with VenkateshDodda-MSFT
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Azure AI Studio - Connecting Azure AI Search index in the Playground

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