My paid subscription account Pay-As-You-Go has been disabled

Anthem 20 Reputation points

My paid subscription account Pay-As-You-Go has been disabled and i am trying to reactivate it but i am getting such message "You don't have any outstanding charges for VISA **** XXXX. If you recently made a payment, it may take up to 24 hours to be properly reflected." in settle balance page. But the thing i didn't paid any amount. Please help me to resolve this issue. Thank You.

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Andreas Baumgarten 95,181 Reputation points MVP

    Hi @Anthem ,

    the best option might be to open a support request with Azure Support:

    Create an Azure support request

    Azure Billing and Subscription support is offered by Microsoft by no cost and it's for free.

    Source: Azure Support plans

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    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)


    Andreas Baumgarten

    1 person found this answer helpful.

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